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FAQs

• What is a Residential KnoxBox?
  Knox Residential Boxes are high security key safes that are trusted and supported by your local fire department. They provide first responders access to your home in emergencies when people inside are unable to open the door or are not in the house.
• Have additional questions?
  Click here to email us your questions.
• What product model do I need to order?
  Contact your local Fire or Public Safety Department for Knox product recommendations.
• Are residential KnoxBoxes available at local retailers?
  Residential Knox key safes are not available for purchase at your local retailers and can only be purchased directly from Knox. For the Knox Residential Box, scroll up on this page for available products. For the Knox HomeBox, purchase here. Or place your order over the phone at  (1-800-552-5669).
• Who installs the KnoxBox?
  Your Residential KnoxBox can be installed by any trusted maintenance professional, handyman, or contractor. Click here to see mounting instructions for the Knox Residential Box. Click here for mounting instructions for the Knox HomeBox.
• What sizes are available?
  Residential KnoxBoxes come in two sizes: Knox Residential Boxes series, a larger-sized key lockbox (4"H x 5"W x 2"D) and the Knox HomeBox^™, a smaller-sized key lockbox (4.2"H x 2.4"W x 2"D). Click here to view product spec sheets.
• What is a Tamper Alert?
  The Knox Tamper Alert can only be installed in your Knox Residential Box and connects to the alarm on home. If anyone tampers with the box, the alarm will be activated.